Cyberbullying Sucks

by Marian Schembari on August 24, 2010

I really don’t want to write this post. I’ve spent the entire day avoiding it and finally sitting down to write is making me feel a little (re: a lot) sick to my stomach.

Yesterday I wrote a post asking for donations to fund a Mac purchase. A little brazen? Sure. Controversial? Maybe. I thought I made my intentions clear, but apparently some people were horrified.

It started with a simple tweet. Because I’m not an asshole or 5 years old, I won’t name names, but the first tweet was directed at me and said, “Twitter is not an ATM.”

No, it’s not, and reading that tweet was like a punch to the stomach. Shit, I thought, what did I do? I started worrying that my post was out of line, that I was treating readers like my own personal cash machine.

And then I got a donation. And then another. And then another. In the past day I’ve received $187 towards a new computer and I remembered why I did this… Is that computer life or death? Of course not. Do I realize there are more worthy causes? Obviously. I’m not an idiot or a whiny bitch or unaware of the world’s problems. But as the days went on and my computer crept closer and closer towards death I figured I’d ask my friends for a favor. It’s not mandatory and I’m in no way expecting everyone to donate.

I would, however, like to address some of the criticisms. Mostly because I’m argumentative and just thinking about this has me fuming, but also because the more I think about it, the more I think the people responsible for the shit storm on Twitter yesterday acted like bullying children.

Arguments

You haven’t prioritized your expenses and are expecting blog readers to bail you out.

To be honest, I have prioritized my expenses, just not in the way you would. New Zealand is my top priority. If you actually read my blog you’d know that I’m moving because my boyfriend is in London and I can’t get a UK visa. He can’t get a visa to the States. We can, however, go to New Zealand. So yeah, I made my relationship a priority over my business.

Shilling from strangers is shameless.

I wasn’t shilling from strangers, I was asking friends and regular readers for a favor. Critique My Profile was a popular video series on my blog and I know people who received those critiques enjoyed and benefited from them. Those critiques were also free. People have asked why I haven’t posted a video in almost a month and I answered: My computer can’t handle the video software and the quality is significantly better on a Mac. For those who want to see the videos make a comeback (and friends who simply want to help a new entrepreneur out) I gave them an option. If I randomly stumbled on a blog asking for a donation I’d just ignore it. Unless I truly trust and respect and want to give back to a blogger I don’t give them money. I wasn’t expected strangers to participate. Again, I was asking my friends for a favor.

I’d also like to point out that blog donation buttons aren’t uncommon. If you feel so comfortable ragging on me maybe you should email them too. Where do you think that money goes? The homeless? No, most bloggers with those buttons put the money back into the blog, which is precisely what I was going to do. Instead of just putting a generic button up though I made it VERY clear where that money would go and how it would benefit the site. Personally, I thought it was a smart strategy. I rarely donate to charities because I don’t know where my money is going. While I may not be a charity I wanted my readers to  have specifics.

Save your money for “a real cause”.

Speaking of charities, I’m pretty sure I addressed that issue in my video. To paraphrase, I realize me “needing” a Mac isn’t a natural disaster or kid with leukemia. But people fund all sorts of projects and as one amazing reader put it, “Yours is a creative endeavor since funding your computer would bring your audience with the awesome videos and content that you produce.”

Asking for money does not inspire confidence in your business success. Would you hire a social media consultant who can’t even afford a Mac? If business is that bad, maybe there’s a reason.

Business isn’t “that bad”, but it hasn’t even been a year since starting said business. Bragging time: In the 6 months I’ve been doing this full time I’ve done a pretty awesome job setting up. In 6 months I’ve accumulated over 5,000 visitors per month, 2,000 Twitter followers, created an online program, a kick ass Twitter service which has gotten awesome reviews, and average of 3 author clients per month. I don’t say this to be cocky, but to make a point.

I don’t know if any of those who criticized me are freelancers, but I’d like to see one new entrepreneur who’s been in business for 6 months who’s not stressed about money. Starting a business is hard and it’s naive to think otherwise.

I’d also like to point out that while my blog definitely helps land clients, I pride myself in being completely transparent. Buzzword Alert, but it’s true. This blog addresses social media issues but it also chronicles my struggles as a new entrepreneur and I’d be lying if I said I was currently rolling in dough. While I have no shortage of clients, let’s just say publishing isn’t the most lucrative of niches. But I’m working on it.

What Should I Do Now?

Only a few involved actually included my Twitter handle. Only two responded to my counterarguments. To me that seems cowardly and I don’t think any of them would say what they did to my face. The internet can make us bolder and meaner and uglier than we might be in real life.

What happened is that these tweeters found amusement in calling me out while hiding under the ability to not engage with me directly.  None  are loyal readers, none are friends. All of them have relative Twitter popularity though, and what they did humiliated me. I’d made me feel like crap for something I don’t think I deserve to feel like crap about.

Do you know what that’s called? It’s called bullying and you should all know better.

If you don’t like my site, don’t read it. Don’t kick a blogger you don’t even read. Don’t make assumptions if you don’t know what you’re talking about. That said, if my loyal readers think my post was out of line I’ll take down the widget and refund the money. You guys mean a lot to me and I’ve been floored by the positive response. If the majority of you think what I did was “disgusting” or “shameless” though, I’ll do whatever I can to make amends.

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  • http://twitter.com/colleenlindsay Colleen Lindsay

    Hey there -

    Don’t let idiots get you down. There’s nothing wrong in asking for help.

    Last month I was forced to do the same thing. My cat developed kidney stones and needed two emergency vet trips and five days of hospitalization. At the time, I was a literary agent working on commission only. The vet bills came to more than $2000. So I did what I swore I’d never do – I asked for help from friends I’ve made through Twitter. And the people who donated for the most part were my friends and colleagues.

    And yes, I got slammed by a lot of really nasty comments, Twitter posts and anonymous messages in writers online forums. Do I care what strangers think of my efforts to keep my four-legged companion alive? Nope. Their opinions mean less than nothing to me and only serve to highlight what incredibly callous people they truly are.

    You do what you need to do to survive, my friend. And then you pay it forward.

    Bets of luck to you in New Zealand!

    Colleen Lindsay

  • http://marianlibrarian.com Marian Schembari

    Oh, crap, Colleen, I’m so sorry about your cat! A much more “worthy cause” than mine, I’m afraid, but how wonderful that you got Twitter people and friends to help out! To be honest (and don’t think I’m a horrible person, but…), I’d rather contribute to a cause like yours, or like mine, than donate to the Red Cross. I like to know where my money is going and see exactly how I’m helping out. See the healthy cat! See a small business reap the benefits from snazzy new technology! Ya know what I mean?

    Anyway, your very thoughtful comment is wonderful and I love hearing about someone else who’s done something similar.

    I think I’ve figured out an awesome way to give back to people who’ve donated, but hopefully I’ll find an awesome new cause to support so I can spread the love around!

    Reading about your story though, while the nasty comments are really stupid, also just goes to show that the people who really do care about you will be the first to rally for you!

    Thanks for stopping by :-)

  • http://marianlibrarian.com Marian Schembari

    Haha, the donation button is definitely something I’ve considered on a more permanent basis. However, I am cautious of appearing like a totally not successful business. While I think I pretty nicely explained that I DO have clients and AM making money, I don’t want to come across as continuously broke, ya know? That said, who couldn’t use a few extra dollars??

  • http://marianlibrarian.com Marian Schembari

    Haha, I’d totally love to be considered a Market Leader, but I think you’re right. While I love growing my traffic and making more of a splash, at the end of the day the more people that know about me the more people will criticize me. And I need to start getting over that! Start brushing the dirt off my shoulder and what not ;-)

    You’re awesome Jess, thanks for everything!

  • http://marianlibrarian.com Marian Schembari

    Seriously, Amanda? This is the great comment EVER. Hope those asshats see this and cry a little when they go to sleep tonight. Too mean? Naaahhh.

  • http://marianlibrarian.com Marian Schembari

    Excellent points, Des! I love what you say about *expecting* someone to ask. You’re such a smart little cookie! Also, for your mouth…. Hope I can reach the goal in a month! That said, $250 in 2 days isn’t bad, right? Must means I made the right choice in posting this!

    I also think that bartering is a great idea if this falls through. Something you would OF COURSE recommend ;-)

    Love you long time, girl. Honestly, the web needs more people like YOU.

  • http://marianlibrarian.com Marian Schembari

    Haha, what a funny image! Yeah, at the end of the day I’ve had just as many donations today as yesterday so maybe those idiots upped MY game?! Hehe. Thanks for your support, Lauren. You know I adore you :)

  • http://twitter.com/colleenlindsay Colleen Lindsay

    Thanks very much! Buddy-Cat is safe at home now and doing much better! (Although he now has a shaved ass so he looks ridiculous!)

  • http://marianlibrarian.com Marian Schembari

    That’s the thing. I don’t *think* I’d have a button on my site permanently. While it would be awesome to be one of those bloggers that actually makes money from my site, I don’t expect you guys to pay me for my content. At the end of the day I’m just another social media blogger floating around the interwebs. That said, I do think having a specific reason to donate can really help you cause. I don’t just want money, I want money so I can afford a Mac so my site can ultimately be better. Anyway, ramble ramble.

    And yeah, long distance BLOWS. Glad someone appreciates the decision I made to peace out and travel AND follow my heart. Thanks for your very kind words, you are a total sweetheart :)

  • http://marianlibrarian.com Marian Schembari

    That’s what’s total calmed me down, actually. The fact that these people don’t know me. They can’t possibly appreciate the relationships I’ve developed with your guys or understand I’m not begging strangers for cash, but people I trust and respect who hopefully return the sentiment!

  • http://marianlibrarian.com Marian Schembari

    Neville, you make such an excellent point! The problem was that the one tweet that person sent out led to lots of tweeters making fun of me to each other. Not to ME, but doing the whole herd mentality thing because they were egging each other on. The reason it worried me so much was because I figured other people might see it and formulate judgments not based on what they actually thought of the post, but base their feelings on what other people were saying. Sometimes groups freak me out.

    But I guess that’s what so good (and so bad) about social media, isn’t it?

    To address the learning experience thing, it HAS been a learning experience, but based on the feedback I’m not going to take down the widget or apologize for my methods. People are STILL donating and while my feelings were hurt yesterday I think I’m over it. I made the right decision and using Kickstarter (while supremely awesome) might have taken out the personal aspect that made this entire thing possible.

  • http://www.happykundalini.com/ Louise

    Marian, there is absolutely no need for you to defend your request for donations. No need to feel guilty about it, either. It is your right, and everyone else’s, to ask for what you want in life! I don’t believe any cause is more worthy than another; it’s all good.

    I’m more than happy to help out a sweet person who has a need, no matter what that need is.

    I send you love and strength.

    • http://marianlibrarian.com Marian Schembari

      Louise, you are freaking awesome. Thanks for your great comment and support. Both are more appreciated then you know!

  • http://twitter.com/MarianSchembari/status/22014418284 Kemari Howell

    RT @marianschembari: {latest post} Cyberbullying Sucks http://bit.ly/aVVM04

  • http://twitter.com/mikeatqazam Michael Senchuk

    Bullies p*** me off. I gave because you need the money more than I do right now – I’m not a Mac guy, but your blog is one of my favorites day in and day out, and it’s certainly been worth more to me than what I contributed. Stay awesome, Marian.

  • Antonia Harler

    You are lovely, don’t let anyone tell you otherwise. It’s a completely inappropriate and cowardly behavior on their parts. I published my post and linked to yours. http://www.socialglitz.com/my-cyber-bully-and-me/ here you go ;)

    Hugs to you lady! xo

  • http://www.lifeaftercollege.org jennyblake

    You go girl…I’ve had my first cyberbully hanging around my blog lately and it sucks. You definitely didn’t deserve the treatment you described above, and it takes A LOT of guts to speak out about how bad it made you feel. Thank you for doing it! I am with you…cyberbullying sucks and the people who do it are cowards with nothing better to do. Good riddance!

  • http://twitter.com/alljessilicious/status/22026289668 Jess Webb

    Cyberbullying Sucks (via @marianschembari) http://bit.ly/aVVM04

  • http://twitter.com/lisa_ahn/status/22027240475 Lisa Ahn

    Cyberbullying Sucks | Marian Schembari http://ow.ly/2ucCz @Marianschembari completely rocks!

  • http://twitter.com/MarianSchembari/status/22014418284 Lisa Ahn

    RT @MarianSchembari: {latest post} Cyberbullying Sucks http://bit.ly/aVVM04

  • http://erinmakesitwork.wordpress.com/ ErinMakesItWork

    You are running a business, you have expenses and require a flow of cash to keep up with the demand. I freelance too (though I write measly little home and garden articles) and stuff comes up. Asking for help is not a bad thing. Mean people are just always going to be mean.

  • http://twitter.com/marianschembari/status/22035566723 Marian Schembari

    Still waiting for bullies who were quick to call me out yesterday actually respond to my arguments. Come on, I dare you http://ow.ly/2ugdN

  • http://twitter.com/yakezie/status/22036641286 The Yakezie

    @MarianSchembari The #Yakezie wishes you the best in fighting back against the cyber bullies! http://ow.ly/2ugdN #persistence

  • http://elaunch.com.au/blog/ Michael

    Marian, I would not worry about bad comments. People online say things which wouldn’t normally say because they are anonymous. It is easy to be an idiot online :(

    I think it is really easy for people, if you don’t want don’t donate. Noone can’t make you donate.

    Readers should not forget that there is no advertising on blog. With 5000 visitors I am sure Marian could put banners on blog.

    Running a business and blogging is very hard job. Keep up the great work.

    • http://marianlibrarian.com Marian Schembari

      HELL YES! I could indeed advertise, but I don’t. Not that I think advertising is bad – on the contrary – but while this blog brings in clients, it does not generate any money on it’s own. I guess a donation button is like my advertisements, but instead of the middle man you’re giving all your money directly to me ;-)

      Thanks so much for your kind words, you really are a sweetheart!

  • http://marianlibrarian.com Marian Schembari

    Michael, you are so sweet, thank you! Am writing you an email right now…

  • http://marianlibrarian.com Marian Schembari

    Ugh, here’s what I don’t understand: Why do they “hang out”? If they dislike you/us enough to be assholes, why keep coming back? If you don’t want to donate and think it’s lame, not only should you not donate, but you should just stay the hell away. ARGGGG! Hmmm. I think I need some coffee. Maybe a nap…

  • http://marianlibrarian.com Marian Schembari

    A-to the-men, sister! I’m not going to apologize anymore for needing a little assistant to help grow my business. Thanks for your love and support, Erin! <3

  • http://erinmakesitwork.wordpress.com/ ErinMakesItWork

    You are running a business, you have expenses and require a flow of cash to keep up with the demand. I freelance too (though I write measly little home and garden articles) and stuff comes up. Asking for help is not a bad thing. Mean people are just always going to be mean.

  • http://twitter.com/christykrumm Christy Krumm

    I actually admire the fact that you had the cajones to ask for people to fund your Mac. After all, didn’t some people think it was stupid that you tried to get a job by advertising on Facebook? And look how awesome THAT turned out! Once again, you’re “thinking outside the box.” Nicely done ;)

    • http://marianlibrarian.com Marian Schembari

      Thanks Chrisy, that means a lot! And yes, a few people though the Facebook think was not only lame, but intrusive of their privacy, regardless of the fact that they ALL publicized their employer on Facebook. Sometimes people just have these knee-jerk reactions to things. They don’t think and then take it out on people for no reason. That said, I’m already 57% funded SO THERE.

  • Maira

    Marian, you utterly rock! I love the strength in your voice, the clarity of your intention and your confidence to be transparent in an industry that has many many nameless faces and masked personalities. You asked for help and that right there, for anyone, but mostly for DIY, over-achieving women entrepreneurs, is like trying to get a binky out of a little baby’s mouth- not freaking easy!

    So, go on with yo’ bad self!

  • http://marianlibrarian.com Marian Schembari

    Maira, I love everything about this comment. THANK YOU.

  • http://twitter.com/marianschembari/status/22100838134 Marian Schembari

    In case you missed the drama: Cyberbullying Sucks http://bit.ly/aVVM04

  • http://twitter.com/piratewench/status/22103489492 PirateWench

    RT @MarianSchembari: In case you missed the drama: Cyberbullying Sucks http://bit.ly/aVVM04 // AMEN!!! <3

  • natalie

    good for you! fuck them haters.

    • http://marianlibrarian.com Marian Schembari

      Hell yeah! Fuck ‘em!

  • http://twitter.com/marianschembari/status/22298900890 Marian Schembari

    @Eliza_Ceci THANK YOU! There was a bit of backlash but there's been waaay more positive than negative: http://bit.ly/aVVM04

  • http://hadesarrow.com/blog/ Meagan

    I will fully admit that I stumbled on this post by accident, so I didn’t wittness any of what you’re describing. Just judging by what you are saying however, I don’t think it’s legit to call this bullying, any more than my comment is bullying. Expressing an opinion, even a negative one, is not bullying, even if it is done in a fly through. Bullying is targeted and malicious, and while, “Twitter is not an ATM” might be a bit snide, I’d hardly call it malicious.

    If the people harping on you don’t like your donation setup, they certainly don’t have to donate, even if it leaves a bad taste in their mouths that you are doing it. And if their comments seem unfair, you can ignore them, even if they hurt your feelings.

    Good luck with the computer, New Zealand, and your freelancing! Don’t let negative comments get you down, and don’t give them more power or malice than they warrant.

    • http://marianlibrarian.com Marian Schembari

      Hey Meagan. Yeah, I think it’s difficult to really grasp the situation as I purposefully left out the gorey details of exactly what people said. But I politely disagree. There IS a difference between leaving a negative comment and bullying someone. Unfortunately, the people on Twitter didn’t just disagree with me, they harassed and made fun of me for HOURS. There were around 10-15 of them total who ganged up on me.

      Like I said to Order of St. Andrew below, “By definition cyberbullying ‘involves the use of information and communication technologies to support deliberate, repeated, and hostile behavior by an individual or group, that is intended to harm others.’ Other definitions involve using the internet to ‘harass or humiliate another person.’ Dealing with tweets all day from people calling me “disgusting” and “shameless” was pretty humiliating. Over 100 tweets about the topic linking to my site was harassing. If that’s not cyberbullying I don’t know what is. ”

      Hope this gives a clearer picture of the issue and what exactly happened. I’m always open to disagreements and even the occasional negative comment (as long as it provides a valid point and isn’t outright mean). What these tweeps did, however, was completely unacceptable.

  • http://twitter.com/murraygunn/status/22339167153 Murray Gunn

    I agree with @MarianSchembari that asking twitter friends and fans for financial support is acceptable. It's the future. http://ow.ly/2w5Gv

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  • http://thatloudgirl.com/ becca wikler

    Kudos to you for standing up for yourself and being sure about what you need/want/deserve.

    • http://marianlibrarian.com Marian Schembari

      Why thank you Becca!!

  • James

    It’s called pan-handling… I understand what you mean. While nobody has asked me not to ask for handout, and mind you, I’m no good gaining sympathy, I know others who have been asked to stop, . Not sure why… We were out in the middle of nowhere long crewing on a festival and the guy had no money, what else was he to do? Of course, able bodied guys who panhandle aren’t really held in high regard.

    In any event, if you are going to beg. Do it with a smile and don’t feel bad about it. Just keep it to a minimum, I think people get upset because there are plenty of people who would rather donate money to young female professional rather than someone who might need it a little more.

    It’s not bullying, unless you feel bad about it. Why not change the wording? Maybe from Donating, to Gift, or maybe call it a contribution with one lucky contributor gaining something from it? Hope that helps…

    • http://marianlibrarian.com Marian Schembari

      Well, I hear you on the “pan-handling” bit but I’d hardly call my request for donations “begging”. When I think of a pan-handler I think of a homeless dude with a dog and styrofoam cup asking for spare change. And we donate because we sympathize or feel guilty or whatever. We don’t usually know those begging. While I guess, yes, I’m asking for money, I don’t expect people to just feel guilt and contribute. I asked from people who actually KNOW me. People who’ve read my blog for the past year and feel like I’ve contributed to *them*.

      You’re spot on though about “one lucky contributor.” I don’t want people to donate though because they know they’ll get something out of it. I am giving away 30 minute consulting sessions to everyone who gives, but I’m not super publicizing that because I want to reward those who simply gave because the like me. Does that make sense?

      Anyway, I sooo appreciate your feedback and supremely awesome comment. Thanks for stopping by!!

  • http://twitter.com/marianschembari/status/22455047925 Marian Schembari

    Holy cow! Almost at 50%!!! http://ow.ly/2wjNv

  • http://twitter.com/the_author_/status/22455157877 Bailey

    Help her buy a new laptop! Laptops are awesome. RT @MarianSchembari: Holy cow! Almost at 50%!!! http://ow.ly/2wjNv

  • http://twitter.com/ptamaro/status/22455612335 Paul

    Holy cow! Almost at 50%!!! http://ow.ly/2wjNv (via @MarianSchembari)

  • http://twitter.com/marianschembari/status/22652496823 Marian Schembari

    Sad! Kickstarter doesn't think Critique My Profile is "creative" enough. Now I'm relying 100% on reader fund raising http://ow.ly/2xAnX

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  • http://www.chickybus.com Lisa E

    Sorry to hear about the cyber bullying; you didn’t deserve that (no one does, of course). I saw and experienced it a couple years ago in an online community. It was awful….time-consuming and stressful and just plain wrong. As for why it happens, I think it’s about the bullies themselves; they’re often angry individuals who are insecure, jealous and looking for someone to focus their negative energy on in order to feel better.

    Anyway, I don’t think that there’s anything wrong with your request for donations for a computer. In fact, it shows that you’re not yet at the point where the money is flowing in (your site is so good, it might seem that way to some). And it shows that you’re human; you need something and are asking for it.

    When I saw the request for funding of your Mac, my first thought was–glad to see she’s a Mac user. I am, too, and will “never go back” to a PC. :) My second thought was–if she needs the money for it and she’s doing so much for others via her site, it might make sense for people to donate something as a way of saying thanks for what they’re getting. And what are they getting? A lot. You’re helping people grow and improve their social media presence, and you’re saving them time and money. And that is worth a lot.

    I admire you for acknowledging the situation and asking for what you need. And if I have some extra cash at some point, I’ll send it your way!

    Keep up the great work…and I hope you get that Mac soon!

  • http://twitter.com/cassie_wallace/status/25979343760 Cassie Wallace

    Only 24 hours left to chip in to @MarianSchembari's Mac Fund. Click here to find out the juicy deets: http://bit.ly/bNKeud

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    Only 24 hours left to chip in to @MarianSchembari's Mac Fund. Click here to find out the juicy deets: http://bit.ly/bNKeud

  • http://twitter.com/janetnorcal/status/25983059993 Janet Webb

    I'm now obsessed w/ChipIn buttons! FYI: just 24 hours left to "chip in" to @MarianSchembari's Mac Fund ~ deets here: http://bit.ly/bNKeud RT

  • http://twitter.com/leleanajohnson/status/25991010242 L. Eleana Johnson

    Only 24 hours left to chip in to @MarianSchembari's Mac Fund. Click here to find out the juicy deets: http://bit.ly/bNKeud

  • http://twitter.com/marianschembari/status/25996018293 Marian Schembari

    Only 24 hours left to chip in to my Mac Fund. Click here to find out the juicy deets: http://bit.ly/bNKeud

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