expat

7 Things New Zealand Could Learn from the US

by Marian Schembari on June 14, 2012

It’s been almost two years since I’ve been home to the States, and while New Zealand has grown on me to the point that I can’t imagine leaving anytime soon, I also sometimes still want to crawl into a hole and cry about how no one here knows how to use apostrophes.

And on that highly positive note, the biggest things I miss about the US of A:

Brand variety. It would be really super awesomesauce to not shop at the same stores over and over. You see, New Zealand doesn’t have the population to support many different mobile phone providers/grocery stores/tshirt brands, you basically get one or two options for everything. Meaning when I walk down the street in my snazzy new coat, I inevitably run into someone wearing the exact same thing. (This is a daily occurrence, y’all.)

Customer service. I miss being able to return something to the shop if it’s broken and not get into an argument. Kiwis don’t complain, which is actually a pretty pleasant environment to be around, but it means if you buy, say, a pair of pants from Country Road and they stretch out so much during the course of the day that they’re falling off you (literally), you can’t return them because, well, you can’t. Coffee’s cold? Don’t expect the barista to make you another. Does that stereo you bought only play out of one speaker? Too bad.

Fast internet. ‘Nough said.

Not spending absurd amounts of money on things that aren’t worth absurd amounts of money. Peppers (or, capsicum) that aren’t $4 each. Generic mascara that doesn’t cost $30. Oh, and international shipping that doesn’t require taking out a loan, customs fees and a two week waiting period.

Ease of travel. I never thought the 7-hour flight from London would feel short, but now I appreciate how close the States is to the rest of the world. I would die a thousand deaths to go home for a quick visit without needing to take three weeks off work just to deal with jet lag. How amazing would it be to travel to another country that’s NOT Australia and NOT pay $2,000 for a plane ticket? (To be fair, New Zealand’s distance from civilization makes it an incredibly special country, it does start to feel oppressive and isolating after a while.)

World news. How is it that NZ’s biggest newspaper features FRONT PAGE HEADLINES about toilet taxes, dodgy chicken or a woman’s Coca Cola habit? Maybe it’s not that New Zealand is so far from the rest of the world, but that people here just doesn’t give a shit about it?

What do you think? Is this really front page news?

Correctly used apostrophes. Grammar here is going to be the death of me. I realize Americans aren’t the pinnacle of grammar success, but I’m shocked at the number of huge brands and ‘high-quality’ publications here – who should know better – that can’t capitalize or use grammar properly. Take Glassons for example, a major NZ clothing brand. Now look at how they’ve spelled cardis in one of their shop windows. I have no words.

And this isn’t the worst of it. On menus you’ll see things like sandwich’s and nacho’s for sale. And my very very brilliant coworkers are regularly asking me if they should capitalize words when they’re “important”. No one knows what I’m talking about when I ask if it’s a proper noun.

Things I don’t miss:

1. People who feel the need to complain about every little thing. The stereotypical American sense of entitlement that has begun to exhaust me every time I talk to an American here. (Ironic? Perhaps.)

2. Loud American accents. Seriously. Keep your damn voices down. The person across the room doesn’t care about your dogs love of cardis.

3. More more more. This is a post all on its own, but there’s a Kiwi way of life that’s almost entirely devoid of ambition. It’s part Tall Poppy Syndrome/part sunstroke, but Kiwis don’t feel the need to constantly be moving up in the world/making heaps more money and it’s so effing refreshing to not constantly feel you’re not good enough.

Are you an expat too? What do you miss most about home?

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Ever since arriving in New Zealand I’ve been developing this chip on my shoulder about the internet. When I first arrived I had been freelancing, which meant spending a lot of time out of the house working at coffee shops and libraries.

Not in New Zealand.

I quickly discovered coffee shops here don’t have free wifi, but the general internet is total crap. Not only slow, but expensive. And dysfunctional anywhere outside cities. And, oh, wait, LIMITED.

What is limited internet?

At the risk of sounding like a first-world whiner (which, let’s face it, the majority of this post is going to be just that), I had no idea what limited broadband meant until moving here.

Essentially it means you can only pay for and use a certain amount of data. Activities like checking email don’t eat much. Updating software, using Skype, watching YouTube videos, uploading photos…. those do.

In New Zealand, that data costs a lot. For $200/month living with five people we received 20GB of data each. In New York, my roommate and I paid $22 total for unlimited internet. You do the math.

Broadband Issues Bad for New Zealand’s Economy

I’m currently working for a start-up in a young industry. I meet a lot of professionals and entrepreneurs who are invested in New Zealand’s growth as part of the global economy. Over the past year I’ve been to many conferences on that very topic – a major event at the University of Auckland Business School, a digital conference run by MSN, a program hosted by Google…

Want to know what all these events had in common?

None of them had wifi.

Someone please explain how you can attend a conference for digital professionals about the growth of New Zealand’s international economy AND NOT HAVE THE FUCKING INTERNET.

But wait! It gets better…

Enter: Stephen Fry

Stephen Fry, master of all that is humorous and national treasure of England, is in New Zealand. And I was giddy with joy when my 15-month-long annoyances were justified when I saw this tweet:

The full story is, apparently, Fry was doing lots of “high-bandwidth activities” like uploading photos/videos. He went over the limit and Telecom slowed his speed to dial-up, which is what happens here if you exceed your limit.

(As someone who does this every month, I can assure you it’s quite the treat.)

What shocked me though were the tweets following Fry’s rant. New Zealanders are a defensive bunch and even if everyone here hates the limits, there was no way in hell they would allow an outsider to insult their country.

One guy tweeted that, well, “maybe internet is slow here but at least it stops people from tweeting too much” (!). Another called Fry an asshole. And, of course, many brought out The Earthquake Card, saying Kiwis who have internet “should be thankful for what they have.”

NZ publications and even the damn government is responding to this issue all wrong. They’re responding as if Fry has had an out-of-the-ordinary experience. I can assure you, he hasn’t. Fry’s issue is representative of a bigger problem in New Zealand.

Dear NZ, You’re 10 Years Behind. Again.

Fry later posted a series of tweets that have made me fall in love with him even more. He said (edited for clarity), “Comcast-style throttling is disastrous for the economy. For visitors and for everyone. It won’t stop illegal torrenting and makes as much sense as closing a lane of traffic because there’s congestion. Yes, Kiwi Land is remote, but if Avatar can be made here and they want to keep its reputation for being the loveable, easy-going, outdoorsy yet tech savvy place it is, then pressure @telecomNZ into offering better packages. Kiwis travel. They know 20MB is routine in Europe and the UK is rolling out ultra fast fibre-optic. Come on, New Zealand, you’re world champions at rugby and film-making. Pressure the providers to stop being a digital embarrassment.”

This has nothing to do with Fry going over the data cap. Or choosing the wrong provider. There is no other provider. There are no real competitors to Telecom. It’s called a monopoly. And it’s not okay.

And, to clarify, most first world countries don’t have data caps. As per usual, New Zealand is about ten years behind. In the words of one commenter, its policies are “primitive.” One traveler even said that as much as he loved it here, the broadband limitations means he “could never work or live here permanently.”

So BRAVO, Stephen Fry. B-R-A-V-O.

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On the Road Again…

by Marian Schembari on August 4, 2011

On Tuesday I bought a one-way ticket to Melbourne, Australia. I leave on Monday.

For the few of you who read This New Town, it’s no secret Auckland and I haven’t really gotten along. Not because Auckland isn’t beautiful. Or the people aren’t extraordinarily friendly. And it’s not because my life here isn’t great on paper. I have my roommates from London, my Sam, my charming house, my incredible job at Young & Shand.

But at the risk of verbally hurling you a whiny version of my life, I’m simply not happy. Things that shouldn’t piss me off infuriate me. I miss my friends, my family. My support system here is almost nonexistent.

It’s funny what refuses to make you happy. What circumstances that, no matter how hard you try, still feel empty.

So I’m leaving. Not permanently I hope, but leaving nonetheless. And I’m leaving alone.

I have no idea how long I’ll be gone or what I’ll do. I’ve booked a hostel for two nights and after that…? Who knows.

As of right now I’m so scared, “shitless” doesn’t begin to cover it.

But I’m also excited. One of the happiest times in my life when I was backpacking solo through Europe.

And though this week has been one of the worst in the history of ever, booking my flight and arranging coffees with bloggers I’ve been dying to meet for ages and reading Time Out Melbourne has put me in a state of exhilarated anticipation. While also being in a perpetual state of oh-my-god-I’m-going-to-hurl. Hence, losing almost 3kg in just as many days.

So it’s probably about to get much more personal up in here. So I both apologize and tell you to bite me. Because one of the BEST things in the world about having a blog is the ability to share your experiences with people. And have those people share theirs back. And that, my friends, makes the world a much less scary place.

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